Frequently Asked Questions
Everything you need to know about your Vacier experience.
What materials are used in Vacier jewelry?
Our pieces are crafted from high-quality 316L stainless steel, designed to be water, heat, and sweat resistant. Many of our gold-toned items feature a premium 18K gold PVD plating for maximum durability and shine.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the United States and Europe. International orders may take 7-14 business days depending on the destination and local customs processing.
What is your return policy?
We offer a 30-day return policy from the date you receive your order. Items must be in their original, unworn condition and include all original packaging to be eligible for a full refund.
Is Vacier jewelry waterproof?
Yes, our jewelry is fully waterproof. You can wear your pieces in the shower, at the pool, or while working out without worrying about tarnishing or green skin.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, Google Pay, and Klarna for buy-now-pay-later convenience.
Do your products come with a warranty?
Every Vacier purchase is backed by a Lifetime Warranty. If your jewelry ever fades, breaks, or tarnishes through normal wear, we will replace it for you free of charge.