Returns & Exchanges

We want you to be completely satisfied with your Vacier purchase, which is why we offer a 30-day return and exchange window for all unworn jewelry and apparel. If your piece isn't the perfect fit or style, our streamlined process ensures a quick resolution.

Return Process

• 1.
  Initiate Your Request

  Visit our online return portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all tags are attached and the products are in their original, unworn condition.

• 3.
  Label and Ship

  Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at the nearest authorized carrier location.

• 4.
  Quality Check and Refund

  Once our warehouse receives and inspects your return, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.